Frequently asked questions and answers
Our experience has revealed a number of questions and answers, which are of interest in the preliminary stages and which help you to make the right decisions. A sort of guidance manual. Of course we make no claim to have thought of everything. The answers should also not be thought of as "catch-all answers"; depending on the situation and individual needs other answers may be the right ones for you. Please do not hesitate to contact us for personal advice.
In Mellau there are two sports shops and in Bezau there is one sports shop. We have very good relations with all of them, but there are no special conditions for ski course members. The addresses of the ski rental shops are available on our home page under Partners.
Basically, as early as possible! However, we would ask you to book at least one day in advance, since this gives us all the options for allocating instructors. If you do not reserve one day in advance, for any reason whatsoever, we can book only instructors with free schedules! You can also reserve by telephone, by e-mail or online!
The difference is that the Bambini course is only for children of between 3 and 4 years of age. Course times from 10 am to 12 pm.
The Taster course is for children of between 4 and 5 years of age. Course times from 10 am to 12 pm and from 1pm to 3 pm.
In the case of extension, this course card is deducted from the multiple days card.
Because of the size of the skiing area this is not possible, unfortunately. And experience has shown us that half-day courses do not offer anything like the same success in learning as whole-day courses!
Yes, children beginners need a ski pass too. Children from 3-6 years may however not need a ski pass for the first 1-2 days since they will ski on the magic carpet. Children born up to the year 2017 will receive the Snowman ticket for 6,00 €. You can get information in the Ski School Office or from our ski instructors.
Grouping of children is mainly based on the skiing skills and the age of children.
If your children or your friend's children are at the same skill level, please inform the technical manager during the grouping phase on the first day, and we will try our best to put them into the same group.
If the children are not at the same skill level, the child who skis better would have to join a lower skill group to meet the requirements of the weaker child.
Yes. The first 3 days will be charged. You therefore only pay the difference of the remaining course days. From the 3rd day, every additional day costs 35,00 €. It therefore makes sense to book 4 or 5 days from the beginning.
In general, money is only refunded upon presentation of a doctor's certificate (illness, injury). We have however several offers (trial pass, extension day, ...) in order to reduce the "risk" as much as possible!
Should there be a problem anyway, we can recalculate or rebook everything in the Ski School!
The Kindergarten is located near the mountain station of the Mellau cable cars and is free of charge from Monday to Friday.The Kindergarten is closed on Saturdays.
On Sundays and public holidays whole-day supervision from 9 am to 12.15 pm and from 1 pm to 4 pm for 7,50 €.
Half-day supervision morning or afternoon for 5,00 €.
Further information available on https://www.damuels-mellau.at/de/winter/familie-und-kids.